Frequently asked questions

Answers on the border, luggage, airports, minors, online tickets, and pets — Diony Travel Moldova–Romania routes.

What documents are required to cross the Moldova–Romania border in 2026?

You need a biometric passport of the Republic of Moldova (valid for at least 3 months after your travel date) or valid Romanian documents. The Diony Travel team can help you at the border, including with the new EU entry rules and the EES (Entry/Exit System).

How many kilograms of luggage are included in the coach ticket price?

The ticket price includes: 1 checked bag up to 20 kg and 1 carry-on. If you have more bags, you can pay for extra luggage when boarding, depending on available space on the coach.

Do Diony Travel coaches stop directly at Otopeni (Henri Coandă) or Iași Airport?

Yes. Our Chișinău–Bucharest and Chișinău–Iași services include a mandatory stop for passengers at the departure/arrival terminals of Henri Coandă International Airport (Otopeni) and Iași International Airport.

What documents are required for minors travelling from Moldova to Romania?

If a minor travels with one parent and has a biometric MD passport, authorization from the other parent is not required. If the minor travels with another companion (e.g. grandparents), a notarized parental authorization is required.

Do I have to print my online e-ticket?

No, printing is not required. It is enough to show the driver your e-ticket (PDF file or email confirmation) on your smartphone screen.

Are pets allowed on your coaches?

Yes, pets are allowed subject to conditions: pet passport, up-to-date vaccinations, transport in a carrier/crate, and purchase of an extra seat for the animal. Contact us before your trip for details.

Still have questions?

Our support team will help with anything about your trip.